High-quality meeting spaces increase performance, engagement, and wellbeing - and are central to supporting high-performing teams. With the pressure to stay competitive and innovative, organizations know that effective knowledge sharing improves team performance. Teams perform better when they have a designated team workspace.
Collaborative work, especially creative group work, is ideally conducted in-person at the office. It relies on a key social capital resource: psychological safety – the ability to engage honestly without fear of negative consequences. The office provides the physical context for teamwork and territory for the team, both important for building rapport, creating cohesion, and fostering trust and psychological safety.
Although it can be done on a video meeting, people working together simultaneously on the same task is better done in-person, at the office. While not all teamwork must occur in shared physical space, collaborative technology still does not fully replicate the information-rich context found in collaborative workspaces. Virtual teams must put more effort, time, and intentionality toward developing and maintaining their social connections and the flow of the team process.